Why doesn't BRBCo. accessories all look the same?

Blue Ribbon Buckle Co. does not compromise quality, and it’s common to have a few imperfections in the colors of the Buckle Locket plating and in the natural development of materials (leather, suede, upcycled fabrics, etc.) used. We call this “character”. 

What if the window to my Buckle Locket breaks?

The window to your Buckle Locket is specialized strengthened glass. If the glass chips, cracks, or breaks, please follow the Glass Replacement instructions located in the footer of the website under Customer Support & Services.