Return Policy

Only products purchased directly through Blue Ribbon Buckle Co.®, BlueRibbonBuckleCo.com, and Etsy.com may be returned or exchanged.

If you have purchased a BRBCo.™ product at an independent or multi-unit retailer, please see the establishment's return policy terms and conditions.

If you are not happy with your purchase, please contact us within 14 day of receiving your BRBCo. accessory so that we may quickly have the opportunity to remedy the issue.

All returns and exchanges are welcome providing they are submitted within 30 days of the original purchase date.

Returns and exchanges received after the 30 days of the original purchase date will be issued BRBCo. merchandise credit for the original selling price of the product.

To return or exchange your purchase, you must include a copy of your purchase receipt.

Along with sending your purchase receipt, please fill out the return/exchange form located on the back of your enclosed packing slip.

Please make sure to include a valid email address and phone number on your return/exchange form.

Without the purchase receipt, you will receive BRBCo. merchandise credit for the original selling price of the product.

Refunds and exchanges are not available for any BRBCo. Design Holsters that have been made custom or personalized.

Item(s) purchased on sale or clearance are final sale and not eligible for return or exchange.

Products must be unused, unworn and unaltered with the original tags and housed in the original intact packaging.

Do not send/return BRBCo. products in an envelope.

You will receive an email from our Return Department within 48 hours (Monday – Friday) confirming that we have received your exchange or return.

Once BRBCo. has received your return or exchange, it is discretionary upon Blue Ribbon Buckle Co.'s Return Department to determine that the item has met all Return Policy requirements.

Upon meeting the Return Policy requirements, BRBCo. will issue a refund to the original credit card used for payment. Please allow (7) business days for processing.

International orders are all final sale.

BRBCo. does not provide prepaid return labels for returns or exchanges.

BRBCo. does not provide refunds for any shipping and handling cost incurred for returns or exchanges.

Defective or Damaged Items

In the case of defective or damaged items during shipment, please contact Blue Ribbon Buckle Co.’s Customer Support Department:

Tel: 1 844 VickiLynn

Fax: 1 559 296 5175

Email: VickiLynn@blueribbonbuckleco.com

Mon – Fri | 9am – 6pm (PST)

In accordance with our Return Policy, the defective or damaged item must be returned within (10) business days of the initial date of delivery to deem replacement or refund.

 

Gift Returns

If you have received a BRBCo. product as a gift, please follow the terms and conditions of our Return Policy.

In accordance with our Return Policy, gift recipients will be issued Blue Ribbon Buckle Co. store credit.

Please send your return or exchange to:

Blue Ribbon Buckle Co.

ATTN: Return Department

1628 Saipan Avenue

Firebaugh, CA 93622

         

#BeyourownJones     #BRBCo

BLUE RIBBON BUCKLE CO.
PO Box 393
Firebaugh, CA 93622 USA

Please send all inquiries to
VickiLynn@blueribbonbuckleco.com
Open Mon - Fri | 9am - 6pm